"I moved to Australia two years ago and was worried about finding an accountant to do my U.S. taxes. I could not find anyone in town that could perform this service. I looked around on the web and found many companies willing to take my money and do my taxes. Probably like you, I was very apprehensive about turning something as important as my taxes over to someone I only spoke to on the phone. I did not think I would be comfortable sending my personal documents to an invisible entity on the web."